Website Recruit Expert Pte Ltd
Information Technology / Data Analytics
Our client is a multinational electronics company that leads the world in developing cutting-edge technology for the areas of consumer electronics, housing, automotive, industrial, communications, and energy.
Responsibilities:
- Act as the strategic partner for Customer Service (CS) projects, including SFDC sales cloud and digital analytics initiatives.
- Collaborate with business stakeholders to co-create technology-driven strategies that enhance the digital customer experience.
- Lead the definition and tracking of value cases for IT investments in customer service, focusing on business impact and KPIs.
- Analyse business requirements to identify gaps and opportunities, ensuring alignment with overall business objectives.
- Oversee business analysis and requirement-gathering workshops throughout all project phases to drive successful implementation.
Requirements:
- Bachelor’s degree in technology with experience in IT Business Partnership and a focus on digitalization across various sectors.
- At least 3 years of experience in Post-sales best practices, CRM projects, and hands-on roles as a Business Analyst and Project Manager.
- Excellent communication and presentation skills.
Salary: $5,500 to $6,000
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]
Please note that only shortlisted candidates will be notified.
Ref: 1603364
EA Licence: 19C9701
Registration: R24120303
To apply for this job email your details to careers@recruit-expert.com